How to redeem your Scotts & Co. gift card

Your Gift Card may be redeemed against purchases from any company that is a 'Partner Company' of Scotts & Co. There are more than 12 different companies to choose from, including some of Britain's best known specialist catalogues and direct retail brands. You can choose from over 14,000 different gifts and other products offered by these companies.

Your Gift Card is simple to redeem and can be used to fund any purchase, in full or in part, from any of our Partner Companies. You can order by phone, by post or in any of our stores. You can redeem your Gift Card online at any of the websites of our Partner Companies. If have already chosen the product or products you wish to buy, you can redeem your card by calling our dedicated 24 hours order line on 0844 482 1760.

Ordering is easy.

• Browse any of our catalogues or websites.
• Note the product code of the item(s) you wish to purchase.
• Call our dedicated Order Line on 0844 482 1760 to place your order.
• When prompted, give the operator your Gift Card Number. This is printed on the reverse of your card.

If you're placing your order by post, simply send your catalogue order form. Enter your Gift Card number in the relevant payment information section and we'll do the rest. If you are making a purchase in one of our stores, just present your card at the till.

Please note that if you have more than one Gift Card, you can use multiple cards as payment towards a single order.

Please note that the value of your purchases will be deducted from the value on your Gift Card at the time that you place your order. If the value of your purchases exceeds the value on your card, you may use an alternative payment method to make up the difference. You are not required to spend the entire value of your Gift Card on a purchase. We will simply deduct the value of your purchase from the total value on your card, leaving you to spend the balance on a future purchase. Your Gift Card is valid for 24 months from the date of purchase or the date of any subsequent top-up. Any balance remaining after expiry of this 24-month period will be forfeited automatically.

Your Gift Card is not a credit, debit, store or cheque guarantee card. Please treat it like cash. Your card and any unused balance on it cannot be replaced if lost, stolen or damaged.

If we have any cause to refund a purchase that you have made using your Gift Card, we will refund value to the same Gift Card. So please retain your card until you are completely satisfied with your purchase.

Where an order has been placed using your Gift Card and an additional method of payment, any refund will be prioritised to your Gift Card. Any balance will be refunded in the normal way. Please note that on purchases of pierced earrings, software, personalised gifts or perishable items, as well as hygiene-sensitive items including pillows, mattress toppers and duvets, we are unable to accept returns unless faulty.

For full terms and conditions, please click here.